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This used or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for used and refurbished products: A customer buys a new product and returns or exchanges it for a newer or different model. That product is inspected and tested to work and look like new by qualified Amazon vendors. The product is then sold as an Amazon Renewed product on Amazon. If you are not satisfied with your purchase, your refurbished products are eligible for a replacement or refund under the Amazon Renewed Guarantee. MSI